Try Abbotsbury Swannery for a day out from Dorchester

Booking Agreement

This agreement binds you and your party, including visitors. It is your responsibility to ensure you are aware of, and accept, the whole of this agreement and the obligations contained within it. It is effective from the date of booking.

We reserve the right to refuse to accept any booking.

On-line bookings must receive from us written confirmation to become valid.

Any alteration to the booking details must be made in writing.

If a deposit is requested by us this should be paid in accordance to our set out procedures. Any deposit is a non-refundable booking fee covering the administration costs we incur in processing your reservation.

We strongly advise that you take out your own holiday/travel insurance.

Any balance or full payment due for your booking is due on arrival.

We accept payment by cash, and most credit/debit cards.

Cancellation of the booking should be made 48 hours prior to arrival or as early as possible or cancellation charges may occur.

On arrival you will be issued with keys to the front door and your room. It is your responsibility to keep them with you for the duration of your stay. Reception closes at the latest 9:30pm, no night porter service is available.

The person who has made the booking is responsible for the entire party. Behaviour must not be excessive, noisy or disruptive, especially at night. You must show consideration to other guests, general public and members of staff. All children and pets are to be supervised at all times.

You are expected to use your room and its contents with care and are responsible for any and all damage caused to it. We reserve the right to enter your room at any time for any reasonable purpose, for example to make checks or carry out essential inspection, maintenance work or repairs.

Smoking is strictly prohibited in bed and all other parts of The Casterbridge.

Failure to comply with this legal requirement will result in you being asked to vacate the premises.

If a parking permit is issued, spaces are not guaranteed and cars are parked at owners risk. Use of our own car parking space or garage is also at owners risk.

If in the opinion of The Casterbridge or its management, any party guilty of behaviour or conduct prejudicial to the well being of others, The Casterbridge may take possession of the accommodation immediately, without compensation to the party. We have the right either during or after your stay to recover from you the costs of any compensation we may pay to others, including other guests and/or any property damage.

In all cases, except personal injury or death, our liability to you for the total of all claims arising out of your booking with us is limited to the cost of your booking less any insurance, cancellation and amendment charges.

We will not be responsible for any matters which result from unforeseeable and unforestallable events which are beyond our control.

Please note we are not responsible for any matter of which you were aware and which you did not bring to our attention during your stay.

Cheques for deposits to be made payable to The Casterbridge Limited.